Adventure Travel Abroad

The #1 Business Tool For Travel Agents – G Suite

The #1 Business Tool For Travel Agents – G Suite

In today’s video, I’m going to tell you
about one of my favorite products to recommend for travel agents and that is
G-Suite by Google. I’m going to first start out by saying that you absolutely
must have a professional branded email address none of this [email protected] or mygreat [email protected] You need a professional branded
email account so [email protected] or Support this establishes you as a legitimate business and helps to build a
trust relationship with your prospective clients. So with that said let me get
into why we recommend G-Suite as a way to manage or provide a provider for that
email address for you G-Suite is a fantastic product by Google. it is $5
a month per user o $50 a year per user and a user is
basically how many email accounts you have. Let’s say you have [email protected] that’s one user and then you want to add [email protected] that’s another user and so on. If you have employees you add them. It’s five dollars a month you can cancel anytime or fifty
dollars a year which saves you a few dollars. You can also cancel that at
any time. Some of the benefits, well first let me walk through what you get when
you sign up for G Suite. First you get these communication tools so you get
gmail you get hangouts which is a fantastic it’s an alternative to skype if you’re using that it’s a face-to-face video chat with your
prospective clients or your colleagues. You also get calendar. A google
calendar that you can use for your business and google+ which is as most
people know google social media platform and you know it’s there it’s not the
most popular widely used they keep threatening to get rid of it but it’s
you know it’s there it’s available and you might as well set up a profile on it
and just get your stuff out there. I wouldn’t recommend
being active on it for most people but you might as well. It’s one more place
for you to be online and you might as well set up a profile for it while it still exists. It can’t hurt. Google loves itself so having having
yourself on all Google products and platforms is a good idea for search
engines. You also have storage so all of this stuff is stored in the cloud
and on your Google Drive. For example all of these tools are stored in your
google drive and what these are so if you’re not familiar i’ll give you just a
quick rundown. Docs is an alternative to Word or Pages if you’re a Mac user so
you can do word processing in Google Docs and it’s stored in the cloud. It’s really great especially for collaboration if you want to collaborate
with other people because it’s stored in the cloud you give them access to it. They have real-time collaboration Google sheets is an alternative to Windows
Excel or Mac than the numbers the Apple numbers for spreadsheets forms. It is
just a great way to send out customer surveys or any other sort of
questionnaire to your clients or prospective clients. Then you save
all that information is collected and then saved in the cloud in your Google
Drive slides is an alternative to powerpoint or keynote and again you can
save presentations in the cloud online. You have access to them from any
device where you can access the internet. Google Sites is a website builder, we
don’t recommend it. But I’m not going to go into
it today. There’s some better options
out there and then these are the two management tools you have your admin
console which is where you manage your account and then you have vault if you
need even more storage than what’s provided in your Google Drive you can
pay a little bit extra month and get a google vault which gives you the more
storage. ninety-nine point nine percent of our
travel agents aren’t going to need this but it’s there if if it’s something you
do need if you do need more storage so if you’re familiar at all with Google
you might be wondering why would I pay five dollars a month for this because i
can use all of these things for free and you’re right you can use all these
things for free through google the biggest reasons that I recommend G Suite for small businesses and for our travel agents is the branded professional
email account. You can get it through other ways. You can
get it right through your website for your domain registrar or your host gmail
g suite is a much better user interface and so that’s why I recommend them but
absolutely a must have professional branded email address the other reason I
recommend g suite is because if you ever have any issues g suite has the best
customer service. They have 24/7 free phone call and chat customer service and
it is fantastic. It is really good customer service they will help you out
every time. You don’t get that with regular gmail account. I don’t think
there’s any way to get any sort of customer service at all with a regular
gmail account and other service providers other email service providers
that I’ve run into the customer support is there it may or may not be the best
but I guarantee you that G suite provides some of the best customer
service out there and it’s free and it’s 24-7 a few other things a few other
reasons why we recommend G Suite is that if you purchase if you pay for G Suite
you get additional storage in your gmail account and in your drive they also have
some enhanced security features you get a ninety-nine percent guaranteed uptime
which you may not notice you may not because it’s so it’s not very frequent
but there’s some downtime with your email sometimes emails take time to go
out or come in and sometimes emails might be missed that’s pretty rare but
there is some downtime with most email servers gmail guarantees 99
set up time which is nice and then you also get full admin control of all your
users so this means and let me show you our admin panel so this is where I can
control our accounts and all of our users so right here is where I would
click to add a user and so you can see we only have one user right now and this
is our [email protected] but if I wanted to add a new
user like [email protected] this is where I would do that
and if Jane worked for us and we had to let Jane go or Jane quit this is where I
would go to delete that email account. This is also where you can go to recover
passwords and do all sorts of other management so I’m going to go back to
the admin console this is also where we manage billing and reports and one other
really important thing that I’ll show you is this data migration. Let’s say
you’re ready to set up g suite and you’ve been using some other email
service provider g suite lets you migrate that data you can migrate your
emails your contacts your calendars from another service provider into your g suite account that’s really nice. A lot of people are concerned about losing
stuff but there are ways to migrate your data. Now to set up G Suite again it’s
only five dollars a month per user or fifty dollars a year and i’m going to
give you the link below this video and you click on that link and you’ll go to
this page and then you’ll just click get started. It walks you through the
whole entire process, really easy step-by-step instructions so you set up
your account. Then the other important thing to remember is that you
need to connect your g suite account with your domain. I can’t go into all
the different ways to do that now because it’s a little bit
different for each domain registrar and host company but just know
that you are going to have to set up a G suite account and you’re going to have
to connect it to your domain so there’s a couple steps there lots of information
G suite walks you through it really well. There’s lots of tutorials out there if
you google it and if you’re stuck and you want some help or you just want us
to take care of it all for you we’re happy to do that just contact
us at [email protected] and I will put that below
the video as well.

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